facebookProduct Care Guide

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Product Care Guide

Wanna keep your goodies in tip-top shape? You're at the right place!
From chargers to lighters, we've got the deets to keep your sessions on point.

CHILI PEPPER LIGHTER

The Chili Pepper Lighter is a refillable butane lighter that arrived to you as an empty cartridge and will need to be filled before use. 

You can pick up refillable butane at home stores, or possibly even a local corner store.

To fill: Insert the pin of lighter gas into the hole at the bottom of the lighter. Make sure the butane is upright and press few times. Wait 2 minutes after refilling to allow the lighter to reach room temperature before you start using. Hot take: The Chili Pepper lighter needs more butane than you may think! Don’t be shy about it!

To adjust the flame height: Use a small screwdriver in the secondary hole at the bottom of the lighter to turn left and right to adjust the size of the flame.

Are the lighters still sparking? Do you see a small blue light at the tip, but it's just not producing a flame?

We would suggest purging the lighter - it's likely that there is air inside preventing the fuel from occupying the tank. 

Flip the lighter upside down and use a small screwdriver or a thin and narrow tool to compress the fuel valve and release the air. A trace amount of fuel may also escape. Please be careful. After the valve stops hissing, the air has been fully expelled.

Turn the flame height to its lowest setting and refill the tank. When you inject butane into the tank, the lighter will immediately cool off. Let it reach room temperature before lighting. Adjust the flame height back to the desired setting and fire away!

CRYSTAL BALL PIPE

Clean your Sackville Crystal Ball Pipe

The future has been revealed, a well loved Crystal Ball Pipe will need some TLC eventually. Follow the instructions below to let your pipe smoke 4ever!

Gather your supplies: Salt, warm water, isopropyl alcohol, Tupperware

Add 1-2 tbsp of salt and alcohol to warm water in your Tupperware and place the Crystal Ball Pipe in it.

Gently swish the vessel around to ensure that it is cleaned deeply from the inside and outside. Repeat as many times as needed.

Seal the Tupperware with a lid and let the solution sit for 10-20 minutes, depending on the level of gunkiness.

Rinse your Crystal Ball in warm, soapy water and use a paper towel to dry completely.

SACKVILLE GRINDER:

Your first few months with your Sackville grinder are like a dream. She’s stunning –  she twists and turns with grace and ease, she’s razor-sharp, and she shines so brightly you can see your reflection. After a while, though, real life starts to set in. Stems, hash, and kief clog her delicate screen. Gunk clings to her teeth. Her sparkle reflects only fingerprints. The honeymoon phase is starting to slip away before your very eyes. Luckily, though, you have a tool greater than any marriage counselor: isopropyl alcohol. Follow these instructions and you two lovebirds will be back at it in no time. 

Use your cute little shovel to remove as much weed and kief from the grinder as possible and store it in a safe place. 

Don rubber gloves and open up a window – rubbing alcohol is no joke. 

Disconnect all grinder pieces and put them in a plastic Tupperware container.

Fill the Tupperware with just enough isopropyl alcohol (the higher the percentage, the more powerful – we recommend 90% or above) to cover the grinder parts. 

Sprinkle a generous amount of coarse salt like kosher or Epsom on top of the soaking pieces.

Seal the Tupperware with a lid and let the solution sit for 10-20 minutes, depending on the level of gunkiness.

Shake, shake, shake your container.

Rinse your pieces in warm, soapy water and let dry completely. A wet grinder = damp bud.

Re-assemble your sparkly queen and enjoy the first day of the rest of your lives.

SUNNYSIDE PORTABLE BATTERY CHARGING INSTRUCTIONS:

The light tip on the Standard and Compact devices indicates the charge status of the device.

When the battery is low, the light tip will flash 10 times indicating the need to charge the device.

When the device is in need of recharging, the light tip will no longer illuminate.

When the device is charging, the light tip will light up and remain illuminated.

When the device reaches a full charge, the light tip will flash 20 times and then turn off. If the device is plugged into an active USB port and the light tip is not lit, it has a full charge.

If no draw-activation occurs, try the following: 

Make sure Power Supply is charged. 

Rotate mouthpiece to ensure positive connection between the Cartridge and Power Supply.

Separate the Cartridge from the Power Supply, then clean the contact points in the device and the bottom of the cartridge with a cotton swab dipped in a small amount of rubbing alcohol. 

Here is a breakdown of the three settings:

Low: Blue Indicator Light

Medium: Yellow Indicator Light

High: Green Indicator Light

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